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Event Overview:
CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle : Analytics, Billing and Payments, Contact Center, Credit and Collections, Digital Customer Engagement, Field Customer Service, and Strategies and Management.
Why Attend CS Week?
CS Week is the premier educational event for professionals involved in the customer service and customer information technology aspects of utility, cooperative and municipal management.
CS Week brings together the largest number of exhibitors and consultants dedicated to customer service and IT in the utility industry, providing each attendee the opportunity to learn about the newest technologies and solutions on the market.
Source: Event Website
Source : Event Website
| Event Name | City | State | Atendance | Exhibitors | Date |
|---|---|---|---|---|---|
| CS Week - 2026 | Phoenix | Arizona |  estimated |
estimated |
Apr 14, 2026 |
| CS Week - 2025 | Phoenix | Arizona | estimated |
estimated |
May 06, 2025 |
| CS Week - 2024 | Fort Worth | Texas | estimated |
 verified |
Apr 30, 2024 |
| CS Week - 2023 | Charlotte | North Carolina | estimated |
verified |
May 02, 2023 |
| CS Week - 2022 | Phoenix | Arizona | - | verified |
May 03, 2022 |
| CS Week - August 2021 | Tampa | Florida | - | verified |
Aug 16, 2021 |
| CS Week - 2020 | Fort Worth | Texas | estimated |
verified |
May 18, 2020 |
| CS Week - 2019 | Phoenix | Arizona | verified |
verified |
Apr 08, 2019 |
| CS Week - 2018 | Tampa | Florida | estimated |
verified |
Apr 30, 2018 |
| CS Week 2017 | Fort Worth | Texas | - | - | May 22, 2017 |
| CS Week 2016 | Phoenix | Arizona | - | - | Apr 25, 2016 |
| CS Week 2015 | Charlotte | North Carolina | - | - | Apr 27, 2015 |
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estimated |
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