Program Descriptions

Harry Paul aka Harry the Fish Guydelivers content-rich, fun, upbeat, exciting and informative presentations on corporate culture, customer service and employee engagement; these presentations are relevant and effective and make a difference right away.

The FISH! Philosophy

Format: Keynote to half-day workshop available

Audience:Leadership and Management wanting to instill more energy to all employees 

Return on investment: 

• Increased retention
• Decrease in tardiness
• More effective teamwork
• More creativity
• Create a culture that is fun, fulfilling and productive
• Unique customer experiences that cannot be duplicated by the competition

The FISH! Philosophyshows you and your employees how to create a culture where people can’t wait to come to work and be their best--a culture with people looking to make a difference for their customers and each other. A culture that nurtures flawless execution of work, promotes teamwork, and is fulfilling and fun. The FISH!Philosophyis based on the bestselling book FISH!and the fishmongers at the World-Famous Pike Place Fish Marketin Seattle, Washington. The fish market is some of the most successful retail space in America. Yet it is located right near three other fish markets that sell the same fish for the same price. The market doesn’t trade on product or price; they trade on creating unique customer experiences. The fishmongers at the market work in a culture where they bring passion, energy and enthusiasm to work everyday. Any organization can create this culture that will lead to and sustain success through hard-working, dedicated people by: 

• Understanding and using the organizations Mission, Vision and Values
• Focusing on performance and values
• Creating stories that reinforce your desired culture

Using The FISH!Philosophycan make a huge difference in your organization’ s culture by:

• Choose your Attitude- Decide to bring more enthusiasm to work everyday
• Be There- Know why you go to work everyday
• Play- Discover ways to have fun and instill more energy at work
• Make Their Day- Include your customers in the energy and fun

Creating A Culture of Excellence!

Format:Keynote to half-day workshop available

Audience:Leadership and management looking to enhance their organizations culture

Return on investment: 

• Sustained success
• Banish average from your organization
• Gain both professional and personal excellence

This presentation shows you how to build a culture where everyone has passion and understanding for what they are doing. Continuously building the skills necessary to get the job done and remain competitive. Effectively communicating roles and responsibilities without confusion. Having the flexibility to do things differently in the ever-changing competitive business environment we all dwell in and taking ownership for the productivity and profitability of the organization.  

• Understanding and using the four tenets of achieving excellence 

• Using the five pillars of excellence 
• ELEVATE your Excellence

Destination: Work

Format:Keynote

Audience:Leadership and management looking to increase employee engagement

Return on investment:

• Create a fully engaged workforce
• Employees will trust management
• Tap into the discretionary effort of your employees
• Developing an Army of Advocates who will want to work hard for you
• Increase in productivity

This presentation shows you how to create a fully engaged workforce and build a world-class organization. When someone is engaged with their work, they are excited about coming to work and working hard. As a result, they give every bit of energy, creativity and passion toward performing their job. The level of employee engagement is extremely important because it’s the primary driver of a company’s financial performance. Companies with high levels of employee engagement are more profitable, their stock prices consistently outperform the market and they experience significant cost savings due to reduced employee turnover, absenteeism, theft and accidents. In addition, employees at companies with high levels of engagement provide superior customer service that results in loyal customers and all-important increases in market share.

Here are a few of the concepts attendees will take away from the presentation:

• Focus on People as well as the Performance Numbers
• Motivate With Trust Instead of Fear
• Turn Work Into Fun

Harry Paul aka Harry the Fish Guyis an internationally sought-after speaker who delivers informative presentations that are upbeat, fun and make a difference. He helps organizations increase productivity by engaging and energizing employees to give and do their best while helping the company accomplish its goals. Harry shows everyone how to enjoy what they are doing and get excited about coming to work and working hard. He has motivated audiences from India to Asheville, Bahrain to Raleigh and New York to Singapore. 

Harry is the co-author of seven business books including FISH!A Proven Way to Boost Morale and Improve Results, one of the best-selling business books of all time with over five million copies sold in thirty-five languages. His books have been on the bestseller lists of The New York Times, Publisher’s Weekly, Business Week, Amazon.com and The Wall Street Journal. His latest book is Who Kidnapped Excellence? What’s Stopping Us From Giving and Being Our Best.

Harry served as a senior vice president for The Ken Blanchard Companies, where he personally managed the speaking career of Dr. Kenneth Blanchard, co-author of The One Minute Manager. There he gained first-hand knowledge in running all aspects of management training and consulting businesses including expertise in sales, distribution, product development and international operations.

Harry has shared his expertise and knowledge with some of the most respected companies in the world including Pfizer, Johnson & Johnson, Cigna Insurance, Kimberly Clarke and Raytheon to mention just a few.