This training program will discuss best practices for managing your email system effectively and efficiently. It will guide attendees in composing purposeful, reader-focused emails and in employing strategies for creating a courteous tone.
Why Should You Attend:
Have you been on the receiving end of an email with an endless, useless recipient list?
Have you struggled through the overlong, cryptic prose and twisted logic of an email only to realize you have received a message whose business does not concern you?
Have you suffered bizarre or puzzling formatting, emoticons, and smileys?
Problems in email communication have led to executives overwhelmingly concluding that staff email is used inappropriately—either as a weapon for assaulting readers from a safe distance or as an excuse to avoid communicating in person.
Who Will Benefit:
This webinar will provide valuable assistance to entry-level staff to senior managers in the following disciplines:
Bank & Finance Managers
Safety and Quality
Philip Vassallo, Ed.D., has designed, delivered, and supervised communication training programs for more than 20,000 executive, managerial, supervisory, administrative, and technical professionals internationally over the past three decades. He is the author of the books How to Write Fast Under Pressure, The Art of E-Mail Writing, and The Art of On-the-Job Writing. He has edited major reports for the US government, the City of New York, and the corporate world.
Use coupon code NB5SQH8N and get 10% off on registration.