WCBF's Using Lean, Six Sigma and Process Improvement to Improve Patient Satisfaction: Improving Quality, Safety and Experience

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With ever-increasing economic and regulatory challenges, healthcare organizations need to ensure that they put patients at the center of healthcare delivery. Find innovative ways of developing initiatives that will improve safety, quality, satisfaction and reduce costs. WCBF's Using Lean, Six Sigma and Process Improvement  to improve  Patient Satisfaction is the larges gathering of its kind for senior executives responsible for deploying Lean, Six Sigma and Process Improvement in healthcare. 

Speakers include:

Mary Linda Rivera, Executive Director, Office of Patient Experience, Cleveland Clinic

Denise Kennedy, Service Coordinator, Mayo Clinic

Linda Severs, Black Belt and Master Change Facilitator, Providence Health & Services

Alan Openshaw, MBB, Management Engineering, Manager, Intermountain Healthcare

Jennifer Van Dyke, Process Improvement Leader, Northwestern Memorial Hospital

Ron Phipps, Project Director, University of Texas M.D. Anderson Cancer Center 

If the WCBF's Using Lean, Six Sigma and Process Improvement to Improve Patient Satisfaction: Improving Quality, Safety and Experience is important to your business, act now and make the appropriate connections. See the contact information below.