L.E.A.N. - Lead, Enable And Nurture: While superior value to the customer is the hallmark to operational excellence, many organizations take the providers of that value for granted, developing only a small mezzanine-level brain trust of problem solvers. This traditional approach mimics Lean techniques, but treats most floor level employees as mindless doers, thereby committing the worst of the 8 Wastes: Loss of Creativity.
The floor, be it in a factory, office or hospital, is the place where the providers overcome obstacles and setbacks every minute of every day to provide the greatest value of which they are capable. Exceptional organizations continuously develop that floor level capability to solve problems and make improvements, placing high value on provider experience, common sense and creativity. These organizations understand this human development to be the keystone to operational excellence.
The 10th Annual Northeast Lean Conference will showcase organizations who have not only embraced the technical aspects of operational excellence, but who are also creating a leadership model and favorable work environment that enables floor employees to develop as change agents. Employee teams and managers from America’s most successful organizations will share their stories and provide valuable takeaways from their Lean journeys. Whether you are a top manager seeking ideas to motivate and engage your leadership team, a middle manager trying to better understand how to balance improvement and daily management, or a floor employee who wants to take charge of improvement in your department, the two-day Northeast Conference is the single best, most time and cost-effective means to drive your organization to a new, sustainable level of improvement. Combining keynotes, workshops, simulations and our unique “Lean Lounge”, the 10th Annual Northeast Lean Conference provides multiple opportunities to network and learn from peers in your industry.