San Francisco , CA 94117 Location map
Social Media for Customer Care
The future of customer care is clear: you will need social media in your strategy.
At the Social Media for Customer Care Summit, taking place January 29-31 in San Francisco, CA, you will learn how to use social media to deliver customer care while cultivating a strong, consistent brand voice.
Companies already have many of the necessary resources at their disposal to deliver customer care via social media channels; it is just a matter of leveraging and expanding those resources to deliver care in a consistent, efficient, tailored manner. At the Social Media for Customer Care Summit, you will have the opportunity to learn how to:
- Make the business case for using social media for customer care to get buy-in from internal influencers and decision-makers
- Develop strategies for adoption that leverage existing resources, drive internal cultural change and ensure sure you are not getting in over your head
- Turn the risks of engaging with customers via social media into opportunities for developing a consistent brand voice
- Address the persistent challenge of using social media
Don't wait to register for the Social Media for Customer Care. You'll meet influential people and maximize your opportunities for success. Start now by accessing the information below.
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