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The future of customer care is clear: you will need social media in your strategy.

At the Social Media for Customer Care Summit, taking place January 29-31 in San Francisco, CA, you will learn how to use social media to deliver customer care while cultivating a strong, consistent brand voice.

Companies already have many of the necessary resources at their disposal to deliver customer care via social media channels; it is just a matter of leveraging and expanding those resources to deliver care in a consistent, efficient, tailored manner. At the Social Media for Customer Care Summit, you will have the opportunity to learn how to:

  • Make the business case for using social media for customer care to get buy-in from internal influencers and decision-makers
  • Develop strategies for adoption that leverage existing resources, drive internal cultural change and ensure sure you are not getting in over your head
  • Turn the risks of engaging with customers via social media into opportunities for developing a consistent brand voice
  • Address the persistent challenge of using social media

Download the agenda to see what's in store!

Register now and save up to $600! Register here:

Don't wait to register for the Social Media for Customer Care. You'll meet influential people and maximize your opportunities for success. Start now by accessing the information below.

All information in Events In America is deemed to be accurate at the time we add it, and we take steps to verify all details and update our records when new information is provided, but as people, events and circumstances change, we caution users to independently confirm all information. and Events In America LLC make no guarantee of accuracy and assume no liability for inaccurate information.

Conference/Event Dates: 01/29/2014 - 01/31/2014
Classification: B2B
Primary Industry: Social Media
Other Industries: Business, Business Technology, Marketing, Social Media, Technology
Audience: Social Media and Customer Care Professionals
Notes: Please join if you are a customer service professional looking how to improve on your social media strategies!
Venue: Venue TBD

Booth Size Booth Cost   Available Amenities
Call for information.   Electricity: n/a
  Water: n/a
  Generator: n/a
  Marketing Vehicles Allowed: Call
Other Booth Sizes Available: n/a

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