Serving Those in the Business of Service
The Summit is the only event designed around implementing and furthering a shared services program to produce back office organization and front office benefits within hospitality and service.
We’re bringing together executives from Oakwood Worldwide, Choice Hotels International, Pinnacle Entertainment, Four Seasons Hotels & Resorts, American Blue Ribbon Holdings and more to lead the three-day program.
Session topics include:
• Creating a service culture in the back office that is in line with hospitality service culture
• Technology transformation: system consolidation, legacy systems, supplier relationship management
• Shifting focus outward to locate the best growth opportunities for your hospitality SSO
• Looking to potential to find and keep next generation shared services talent