Errors are costly. To fix errors systematically, there are Reporting and Problem-Solving Technique (8-D Reporting and A-3 Reporting in connection with the PDCA-Cycle), which not only address the symptoms, but also identify the causes for quick response and fact based decision making to remedy the cause. Sustainable error prevention and complaint processing based on the 8-D Problem Solving Technique and A-3 Reporting method are used in many industries as a popular structured method to continuously improve products, but also any kind of organizational processes, as it puts focus on sustainable error prevention and complaint handling excellence.
In this comprehensive hands on workshop you will learn how to keep better track of all of corrective and preventive actions and create process to cease repetition of these problems. How to turn defects and problems into Opportunities for Improvement and communicate that throughout the organization. Instructor/trainer will cover all aspects of Problem solving during "Hands on" group exercises and train participants in how to use 8-D Reporting for Quality Improvement projects. Seminar Participants will also be trained on a variety of Six Sigma methods like Value Stream Mapping to drive immediate and effective quality improvement in their product and/or service quality environment inclusive how to establish and use a A-3 Project Reporting Storyboard.
Who will Benefit:
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