The No. 1 Trade Show Site in the U.S.

Menu
×
EVENT DATE
Jan 2014
M T W T F S S
20212223242526
EXPO DATE
Jan 2014
M T W T F S S
20212223242526

Venue

Novotel Toronto Centre Hotel 45 The Esplanade
Toronto , ON M5E 1W2
Location map
Type: Indoor - Hotel

HOTEL DEALS

Booking.com

TRAVEL DEALS

Expedia.com

Partners

exhibitus success by design Remington Hotels

Reinventing Customer Contact in the Public Sector

Novotel Toronto Centre Hotel
B2B 25

EVENT DESCRIPTION

Highlights:

• Successful leadership practices to drive service quality and efficiency
• Capturing customer feedback and translating it into action
• Energizing employee training to inspire and enable them to become top performers
• Performance management practices
• Effective ways of dealing with difficult customers
• New technologies to power government call centre efficiencies
• Essential elements for managing the customer relationship through the contact centre
• Assessing underlying causes of customer complaints
• Using quality assurance programs for improving customer service delivery
• Developing a social media-focused strategy that’s right for your organization

Participants:

• City of Ottawa
• Regional Municipality of York
• Ministry of Government Services
• ServiceOntario
• Ministry of Labour
• Ministry of Training, Colleges and Universities
• City of Hamilton
• Niagara Health System
• Ontario Ministry of Labour
• City of Burlington
• Workplace Safety Insurance Board
• And others

If the Reinventing Customer Contact in the Public Sector is important to your business, act now and make the appropriate connections. See the contact information below.

EVENT CONTACTS

Sign Up for FULL Membership and Log In to access Event Contact Information.

EVENT DETAILS

Primary Industry:
Other / Miscellaneous
Other Industries:
Business, Other / Miscellaneous
Audience:
Directors, Managers & Team Leaders for: Contact & Call Centres, Customer Service, Information Services, Online Services, Hotlines, Help Desks, HR, Employee Relations and Training
Notes:
Show Owner:
Federated Press
Sponsorship:

Exhibitor Information +

Booth Details:

Booth Size
Booth Cost
Call for Information
Amenities
Electricity:
n/a
Water:
n/a
Generator:
n/a
Marketing Vehicles Allowed:
Call
Services
n/a
Show Owner
Federated Press

floor plan

MORE events +

BUSINESS+
HEALTH CARE+
MANUFACTURING+
TECHNOLOGY+

Display Makers

Promo Makers

2017: 2,575 Trade Shows
2018: 575 Trade Shows
© copyright since 2008 All Rights Reserved eventsinamerica.com
1,987
page views