Overview: This webinar has been built on a foundation of accepted best practice and has been significantly enhanced to deliver results which maximize the opportunity, reduce non-contributory cost creeping into the end state plus the normal associated time and direct cost delays at a project level. Delegates will understand how to deliver a customer centricity project, identify a needs framework that the customer has only partially identified and deliver to a greater level of performance excellence and consistency than the traditional best practice approaches.
Webinar contributes to becoming a top project manager. Clearly webinar by itself does not make “the ultimate project manager” – there needs to be some natural capability as well alongside with more training. The best project managers we have seen possess the traits documented below. This training workshop can give project managers capability that no other workshop can deliver:
Why should you attend: Studies show that between 40%and 70% of projects under-perform and fail to deliver the full potential of the business opportunity:
Areas Covered in the Session:
Who Will Benefit:
Janne Ohtonen has delivered tens of challenging international change projects and programs, with double-digit performance enhancement in many of them. He holds three university degrees and is about to finish a Ph.D. Janne Ohtonen has contributed to a number of scientific research papers including developing organisation’s business process management capabilities and enterprise architecture. His approaches are acknowledged as thought leadership and used in a number of organisations today. Janne is a regular contributor all over the world to C-level roundtables, MBA courses and international conferences as keynote speaker. He delivers workshops in Project and Program management, Customer Experience Management, BPM, principles of leadership, innovation and change.
Janne believes that the most dramatic changes to organisations effectivity and performance comes through an alignment of customer experience to business processes, enterprise architecture and innovation. That requires both leadership and commitment, which he is willing to offer for you.
Quite few are prepared to go "that little bit further", but when you do - the results can be astounding. Imagine you have a proven professional on your side, who is always ready to take those extra steps!
Those who participate this training will get a free copy of Janne Ohtonen’s book called “You Think You Are Doing Well? Become a Winner With Customer Centric Process Leadership!” which is coming out in November 2013.
Live : $239.00
Corporate live : $479.00
Recorded : $289.00
Email ID: email@example.com/Support@eitaglobal.com
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