Product recalls are continually in the news across a broad range of product categories and quality issues. The actual product recall documentation effort can be challenging for the quality group, the legal group, and the entire company as well as shareholders, customers, and suppliers.
With proper planning and by utilizing the process shared and discussed in the webinar, everyone involved will be more comfortable to address this challenge pro-actively and effectively. Taking a “reactive” approach to a recall will usually result in more mistakes, too many emotional decisions made, and the company becoming even weaker as a result of the event. The presenter will share a comprehensive process for all company entities to embrace and understand prior to the actual recall event.
Why Should You Attend:
The attendee will leave this webinar with more confidence, vision, and productivity. The confidence is knowing that you have a crisis communication process that is developed prior to the actual event (if ever needed) and a decision tree is developed in time of stability rather than one of high emotion. The ability to establish the necessary product recall procedure will allow you to have confidence that your company will not be “operating in panic mode”.
Areas Covered in this Webinar:
An example of the process in action
Benefits to having a proactive process
Tips for success as well as resources that can be utilized
A comprehensive product recall plan
How to initiate the recall, document the steps in the process, and handle the events after the public announcement
Provide a template process for crisis communication due to the recall event
Who Will Benefit:
Vice Presidents of Quality and Operations/ Legal
Managers across a Company who would be affected by a Recall
Supervisors of Personnel who are responsibility for Quality
QA/ QC Personnel
Anyone related to Supply Chain/ Legal/ Marketing/ Product Development/ Sales
Formerly the Vice-President and Head of R&D/Quality for Elmer’s Products, Inc., Richard “Max” Maksimoski has over 30 years of R&D experience at a broad range of CPG companies and industries like Elmer’s Products (Stationery, Toy, Office, Hardware), Scotts Miracle-Gro (Lawn & Garden, Pesticides), Jergens/Kao Brands (Skin Care, Cosmetics, Food), Kraft Foods (full range of Food products) and Procter & Gamble (Cosmetics, Hair Care).
Max formed Maximum C/Q, LLC in July 2009 as a compliance, quality, and new business development consulting firm to help clients develop their growth strategy, manage project execution, source their production needs, and enable complete confidence in the compliance and quality needs to launch products.
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