Insurers are changing how they do business. Social technologies are impacting the way insurers communicate and collaborate with policy holders, captive & independent agents, employees, recruits, and the media. Leading insurers have an opportunity to differentiate themselves by integrating social technologies into industry specific functions including sales, marketing, recruiting, service, wealth management, underwriting, and claims. While Insurers and all financial institutions are embracing new social technologies, they also must successfully deal with compliance, legal, and change management issues to do so.
Our forum will focus on answering the following questions: