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EVENT DATE
May 2017
M T W T F S S
08091011121314
EXPO DATE
May 2017
M T W T F S S
08091011121314

Venue

Gaylord National Harbor 201 Waterfront Street
National Harbor , MD 20745
Location map
Type: Indoor - Hotel

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HDI 2017 Conference & Expo

Gaylord National Harbor
B2B 2,500 50+

EVENT DESCRIPTION

Some information may be missing. EIA was unable to reach the event manager.

Event Overview:

HDI 2017: The Conference for IT Support Professionals

Are you tired of being called the helpless desk? Do you want to be seen as a department that adds value to your business? Do you feel like it's impossible for technical support professionals to earn respect?

The HDI 2017 Conference & Expo can help you:

    develop people skills
    motivate staff to deliver extraordinary customer service and support
    create a culture that transforms the reputation of your support center
    and so much more!

Attendee Information:

NEW AND VASTLY IMPROVED
Eight Redesigned Learning Tracks

New, fresh, and right to the heart of what every professional needs to know about today's evolving world of technical support, HDI 2017's eight core subject areas are your springboard to support center superiority.

    + Evolving Desktop Support
    + The Executive Stakeholder Perspective
    + Putting Metrics to Work
    + Reinventing the Customer Experience
    + Service Desk Foundations
    + Service Desk Masters
    + Support Center Optimization
    + Team Performance and Transformation

Exhibitor Information:

Why You Should Exhibit

     HDI presents a highly targeted group responsible for IT support services such as technical support, data system management, network security, and desktop systems.
    Conference attendees use the Expo as their primary research tool for solutions.
    You'll directly connect with decision-makers as they formulate critical purchasing decisions.
    HDI has expanded our sponsorship opportunities to create impactful branding and lead generation.

About HDI:

HDI, a UBM Tech company, is the worldwide professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year.

HDI also connects solution providers with practitioners through industry partnerships and marketing services. Guided by an international panel of industry experts and practitioners, HDI is the premier resource for best practices and emerging trends.

Don't wait to register for the HDI 2017 Conference & Expo. You'll meet influential people and maximize your opportunities for success. Start now by accessing the information below.

EVENT CONTACTS

Sign Up for FREE Membership and Log In to access Event Contact Information.

EVENT DETAILS

Primary Industry:
IT
Other Industries:
IT, Technology
Audience:
-Senior-Level VPs and Directors who are accountable for strategic planning and alignment.
-New and Experienced Managers who are responsible for operational and tactical planning.
-Team Leads and Supervisors who are in charge of day-to-day operations, coaching, and monitoring.
-Analysts and Technicians who require a foundational understanding of industry principles.
-CIOs who seek the financial benefits of enhanced support operations.
-CTOs who require the integration of the support center's strategy with those of other IT departments.
-Customer Service and Contact Center Professionals who are expanding their services to include help desk and/or technical support operations.
Notes:
Attendee Demographics
81% manager or above
87% influence and/or approve purchases
32% have a budget of $50,000 - $500,000 to spend
Show Owner:
HDI
Sponsorship: Yes

Exhibitor Information +

Booth Details:

Booth Size
Booth Cost
Exhibiting & Sponsorship Opportunities Available
Please Contact HDI for Additional Information
Amenities
Electricity:
Yes - Unknown Price
Water:
n/a
Generator:
n/a
Marketing Vehicles Allowed:
Call
Services
Yes
Show Owner
HDI
Show Manager
HDI / UBM Tech
Exhibitor Prospectus

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