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EVENT DATE
Apr 2016
M T W T F S S
11121314151617
EXPO DATE
Apr 2016
M T W T F S S
11121314151617

Venue

The Rosen Shingle Creek 9939 Universal Blvd
Orlando , FL 32819
Location map
Type: Indoor - Hotel

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HDI 2016 Conference & Expo

The Rosen Shingle Creek
B2B 2,500 50+

EVENT DESCRIPTION

Some information may be missing. EIA was unable to reach the event manager.

Event Overview:

The top conference for technical support professionals

Unite and Triumph at HDI 2016

An event unrivaled in the technical support community, the HDI 2016 Conference & Expo unites nearly 2,500 professionals to gain the knowledge, resources, and contacts to become champions of the industry. With nine learning tracks, eighty sessions, five keynote speakers, and nonstop networking opportunities, you won't just attend HDI 2016 - you'll return home with renewed motivation and enthusiasm, inspired to make an immediate impact on your career and your organization. We all strive for greatness...this is your chance to achieve it.

Attendee Information:

This IT service and technical support conference addresses the needs of the entire team - from seasoned directors to frontline analysts - and provides valuable insight into how formal procedures, processes, and industry tools can improve service and support performance. Attend this conference and become your company’s star employee.

Senior-level VPs and directors who are accountable for strategic planning and alignment.

New and experienced managers who are responsible for operational and tactical planning.

Team leads and supervisors who are in charge of day-to-day operations, coaching, and monitoring.

Analysts and technicians who require a foundational understanding of industry principles.

CIOs  who seek the financial benefits of enhanced support operations.

CTOs  who require the integration of the support center’s strategy with those of other IT departments.

Customer service and contact center professionals who are expanding their services to include help desk and/or technical support operations.

Exhibitor Information:

Why You Should Exhibit

HDI presents a highly targeted group responsible for IT support services such as technical support, data system management, network security, and desktop systems.

Conference attendees utilize the Expo as their primary research tool for solutions.

You will directly connect with decision-makers as they formulate critical purchasing decisions.

HDI has expanded our sponsorship opportunities to create impactful branding and lead generation.

About HDI:

HDI, a UBM Tech company, is the worldwide professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year.

HDI also connects solution providers with practitioners through industry partnerships and marketing services. Guided by an international panel of industry experts and practitioners, HDI is the premier resource for best practices and emerging trends.

If the HDI 2016 Conference & Expo is important to your business, act now and make the appropriate connections. See the contact information below.

EVENT CONTACTS

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EVENT DETAILS

Primary Industry:
IT
Other Industries:
IT, Technology
Audience:
-Senior-Level VPs and Directors who are accountable for strategic planning and alignment.
-New and Experienced Managers who are responsible for operational and tactical planning.
-Team Leads and Supervisors who are in charge of day-to-day operations, coaching, and monitoring.
-Analysts and Technicians who require a foundational understanding of industry principles.
-CIOs who seek the financial benefits of enhanced support operations.
-CTOs who require the integration of the support center's strategy with those of other IT departments.
-Customer Service and Contact Center Professionals who are expanding their services to include help desk and/or technical support operations.
Notes:
Attendee Demographics:

75% managers, directors or above
90% influence and/or approve purchases
32% have a budget of $50,000 - $500,000 to spend
Show Owner:
HDI
Sponsorship: Yes

Exhibitor Information +

Booth Details:

Booth Size
Booth Cost
Exhibiting & Sponsorship Opportunities Available
Please Contact HDI for Additional Information
Amenities
Electricity:
Yes - Unknown Price
Water:
n/a
Generator:
n/a
Marketing Vehicles Allowed:
Call
Services
Yes
Show Owner
HDI
Show Manager
HDI / UBM Tech

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