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Event Overview:

The top conference for technical support professionals

Unite and Triumph at HDI 2016

An event unrivaled in the technical support community, the HDI 2016 Conference & Expo unites nearly 2,500 professionals to gain the knowledge, resources, and contacts to become champions of the industry. With nine learning tracks, eighty sessions, five keynote speakers, and nonstop networking opportunities, you won't just attend HDI 2016 - you'll return home with renewed motivation and enthusiasm, inspired to make an immediate impact on your career and your organization. We all strive for greatness...this is your chance to achieve it.

Attendee Information:

This IT service and technical support conference addresses the needs of the entire team - from seasoned directors to frontline analysts - and provides valuable insight into how formal procedures, processes, and industry tools can improve service and support performance. Attend this conference and become your company’s star employee.

Senior-level VPs and directors who are accountable for strategic planning and alignment.

New and experienced managers who are responsible for operational and tactical planning.

Team leads and supervisors who are in charge of day-to-day operations, coaching, and monitoring.

Analysts and technicians who require a foundational understanding of industry principles.

CIOs  who seek the financial benefits of enhanced support operations.

CTOs  who require the integration of the support center’s strategy with those of other IT departments.

Customer service and contact center professionals who are expanding their services to include help desk and/or technical support operations.

Exhibitor Information:

Why You Should Exhibit

HDI presents a highly targeted group responsible for IT support services such as technical support, data system management, network security, and desktop systems.

Conference attendees utilize the Expo as their primary research tool for solutions.

You will directly connect with decision-makers as they formulate critical purchasing decisions.

HDI has expanded our sponsorship opportunities to create impactful branding and lead generation.

About HDI:

HDI, a UBM Tech company, is the worldwide professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year.

HDI also connects solution providers with practitioners through industry partnerships and marketing services. Guided by an international panel of industry experts and practitioners, HDI is the premier resource for best practices and emerging trends.

If the HDI 2016 Conference & Expo is important to your business, act now and make the appropriate connections. See the contact information below.

All information in Events In America is deemed to be accurate at the time we add it, and we take steps to verify all details and update our records when new information is provided, but as people, events and circumstances change, we caution users to independently confirm all information. EventsInAmerica.com and Events In America LLC make no guarantee of accuracy and assume no liability for inaccurate information.

Website: http://www.hdiconference.com/default...
Conference/Event Dates: 04/12/2016 - 04/15/2016
Expo/Exhibit Dates: 04/12/2016 - 04/14/2016
Expo/Exhibit Hours: Tuesday, 5:00 p.m. - 7:00 p.m. Wednesday, 12:00 p.m. - 3:30 p.m. and 5:30 p.m. - 7:30 p.m. Thursday, 12:00 p.m. - 3:00 p.m.
Classification: B2B
Primary Industry: IT
Other Industries: IT, Technology
Estimated Attendance: 2,500
Cost to Attend: http://www.hdiconference.com/pricing.aspx...
Audience: -Senior-Level VPs and Directors who are accountable for strategic planning and alignment.
-New and Experienced Managers who are responsible for operational and tactical planning.
-Team Leads and Supervisors who are in charge of day-to-day operations, coaching, and monitoring.
-Analysts and Technicians who require a foundational understanding of industry principles.
-CIOs who seek the financial benefits of enhanced support operations.
-CTOs who require the integration of the support center's strategy with those of other IT departments.
-Customer Service and Contact Center Professionals who are expanding their services to include help desk and/or technical support operations.
Notes: Attendee Demographics:

75% managers, directors or above
90% influence and/or approve purchases
32% have a budget of $50,000 - $500,000 to spend
Venue: The Rosen Shingle Creek
Venue Phone: (866) 996-6338
Venue Type: Indoor - Hotel
Official Conference Hotel:The Rosen Shingle Creek
Conference Hotel URL:http://www.rosenshinglecreek.com/...
Number of Exhibitors:50+
Show Owner:HDI
Show Manager:HDI / UBM Tech
Sponsorship: Yes

Booth Size Booth Cost   Available Amenities
Exhibiting & Sponsorship Opportunities Available Please Contact HDI for Additional Information   Electricity: Yes - Unknown Price
  Water: n/a
  Generator: n/a
  Marketing Vehicles Allowed: Call
Other Booth Sizes Available: Yes

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