Kissimmee , FL 34746 Location map
Gaylord Palms Resort & Convention Center
HDI 2014 Conference & Expo
Don't Stop Achieving!
Let's get it started at HDI 2014, the industry's leading technical service and support conference!
It's so much more than an IT conference.
With more than 2,300 elite professionals coming together for the most comprehensive training conference in the industry, you can't get enough of the wealth of knowledge that will be available at HDI 2014. This leading event provides you with first-class technical service and support training sessions, extraordinary keynote speakers, and outstanding opportunities to network with your peers.
Executive Connections Package
This incredible networking package is limited to 100 senior directors and executives - be one of them!
Eight Learning Tracks
Whether you're new to the service industry or an experienced professional, HDI 2014 has a learning track that's perfect for you!
This IT service and technical support conference addresses the needs of the entire team - from seasoned directors to frontline analysts - and provides valuable insight into how formal procedures, processes, and industry tools can improve service and support performance. Attend this conference and become your company’s star employee.
The HDI 2014 Expo Hall is the ultimate marketplace for comparing products and services from technical service and support industry vendors.
Why You Should Exhibit
HDI presents a highly targeted group responsible for IT support services such as technical support, data system management, network security, and desktop systems.
Conference attendees utilize the Expo as their primary research tool for solutions.
You will directly connect with decision-makers as they formulate critical purchasing decisions.
HDI has expanded our sponsorship opportunities to create impactful branding and lead generation.
HDI, a UBM Tech company, is a global IT service and technical support association and the industry's premier certification and training body. Guided by an international panel of industry experts and practitioners, HDI is the leading resource for IT service and technical support emerging trends and best practices.
Not sure if you want to exhibit at or attend the HDI 2014 Conference & Expo? See the panels below to get the information you need to make an informed decision.
HDI, a UBM TechWeb Company
121 South Tejon
Colorado Springs, CO 80903
New and Experienced Managers who are responsible for operational and tactical planning.
Team Leads and Supervisors who are in charge of day-to-day operations, coaching, and monitoring.
Analysts and Technicians who require a foundational understanding of industry principles.
CIOs who seek the financial benefits of enhanced support operations.
CTOs who require the integration of the support center's strategy with those of other IT departments.
Customer Service and Contact Center Professionals who are expanding their services to include help desk and/or technical support operations.
81% manager or above
87% influence and/or approve purchases
32% have a budget of $50,000 - $500,000 to spend
Exhibitor Information +