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Customer Service Experience 2017

Customer Service Experience 2017

Views: 589

04/24/2017 - 04/26/2017

Washington Marriott Wardman Park
2660 Woodley Road NW
Washington, DC 20008

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Add to Your Calendar 04-24-2017 00:00:00 04-26-2017 00:00:00 11 Customer Service Experience 2017 Event Overview: Customer Service Experience helps shed light on the many moving parts needed for a successful customer service and support strategy. Savvy customer care professionals understand that providing exceptional customer service goes beyond the telephone. Today, organizations must provide exceptional customer service on traditional and new communication channels—which includes social media and mobile devices. Wondering how to move forward, better allocate limited resources, or where to start? Let Customer Service Experience take you on a journey of discovery! Attendee Information: Attend Customer Service Experience and Learn To identify the customers you want How to bolster employee culture To create customer journey maps Ways to build and maintain social communities How to improve customer experiences The secrets to outstanding customer service How wearables are bridging the customer service gap The best way to find brand engagement rock stars How to grow and maintain a successful social community The essential for customer excellence How to create an effective CX strategy Who Should Attend Chief Customer Officers VPs/Directors/Managers of IT, CIO, CTO VPs/Directors/Managers of Customer Service     Web and Social Media Strategists Managers of Customer Data and Analytics Customer Experience and Service Executives              Exhibitor Information: Customer Service Experience brings together high level technology buyers and an impressive collection of industry influencers... Washington Marriott Wardman Park Information Today, Inc. true MM/DD/YYYY

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Event Overview:

Customer Service Experience helps shed light on the many moving parts needed for a successful customer service and support strategy. Savvy customer care professionals understand that providing exceptional customer service goes beyond the telephone. Today, organizations must provide exceptional customer service on traditional and new communication channels—which includes social media and mobile devices. Wondering how to move forward, better allocate limited resources, or where to start? Let Customer Service Experience take you on a journey of discovery!

Attendee Information:

Attend Customer Service Experience and Learn

To identify the customers you want

How to bolster employee culture

To create customer journey maps

Ways to build and maintain social communities

How to improve customer experiences

The secrets to outstanding customer service

How wearables are bridging the customer service gap

The best way to find brand engagement rock stars

How to grow and maintain a successful social community

The essential for customer excellence

How to create an effective CX strategy

Who Should Attend

Chief Customer Officers

VPs/Directors/Managers of IT, CIO, CTO

VPs/Directors/Managers of Customer Service    

Web and Social Media Strategists

Managers of Customer Data and Analytics

Customer Experience and Service Executives             

Exhibitor Information:

Customer Service Experience brings together high level technology buyers and an impressive collection of industry influencers. Reach this exclusive audience and take advantage of this unique opportunity to build brand awareness and strengthen relationships with existing and potential customers. Attendees are looking for solutions and services that enable them to deliver positive experiences across all customer channels. As a sponsor of Customer Service Experience 2016, you can bring solutions to these potential customers.

Co-located Events: CRM Evolution; SpeechTEK; Customer Service Experience

Not sure if you want to exhibit at or attend the Customer Service Experience 2017? See the panels below to get the information you need to make an informed decision.

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Website: http://custservexperience.com/2016/default.aspx...
Conference/Event Dates: 04/24/2017 - 04/26/2017
Classification: B2B
Primary Industry: Business Technology
Other Industries: Business Technology, Technology
Estimated Attendance: 700
Audience: Chief Customer Officers
VPs/Directors/Managers of IT, CIO, CTO
VPs/Directors/Managers of Customer Service
Web and Social Media Strategists
Managers of Customer Data and Analytics
Customer Experience and Service Executives
Venue: Washington Marriott Wardman Park
Venue Phone: (202) 328-2000
Venue Type: Indoor - Hotel
Official Conference Hotel:Washington Marriott Wardman Park
Conference Hotel URL:http://www.marriott.com/hotels/travel/wasdt-washington-marriott-wardma...
Show Owner:Information Today, Inc.
Show Manager:Information Today, Inc.
Sponsorship: Yes

Booth Size Booth Cost   Available Amenities
10' x 10' $4,500   Electricity: Yes - Unknown Price
10' x 20' $9,000   Water: n/a
Prices are subject to change.   Generator: n/a
  Marketing Vehicles Allowed: n/a
Other Booth Sizes Available: n/a

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Contacts:

Dennis Sullivan
Mountain and Pacific Accounts
203-445-9178
dennis@infotoday.com

Adrienne Snyder
Eastern and Central Accounts
201-327-2773
adrienne@infotoday.com

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