Whilst many financial services companies know that the key to competitive success in the industry is their customer experience, many are missing the opportunity to develop a customer strategy that is truly reflective of the customers needs. Increasing amounts of data, rapidly evolving technology and rising customer expectations mean delivering a consistent and holistic customer experience is paramount to the success of the industry as whole.
So how do you connect the dots and deliver an excellent customer experience?
The Customer Experience Exchange for Financial Services is an outstanding opportunity for you to learn lessons from the most successful financial institutes in the field. In just two days out of the office you’ll save months and potentially years of strategy headaches.
Join North America’s leading minds in customer and brand experience to discuss:
Take a look at some of the experts already confirmed to attend:
For further information about the speakers, agenda and attending as a delegate, or to discover what opportunities remain for solution providers, visit http://bit.ly/1hyoD37
If you are a solution provider, the Exchange represents a unique business development opportunity where you can meet the leading brands in the customer experience world; who attend to discuss best practice, form key business relationships and find new solutions to help propel their customer experience strategy to success.
For more information or to register:
Tel: +44 (0) 207 368 9484