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The Customer Experience Exchange for Financial Services will bring together 80 C-Level and VP / Directors of Customer Experience, Marketing and Digital Strategy to meet, discuss and benchmark against some of the most successful financial institutes in the field. 

Are you Ready for the Next Generation Customer?

Whilst many financial services companies know that the key to competitive success in the industry is their customer experience, many are missing the opportunity to develop a customer strategy that is truly reflective of the customers needs. Increasing amounts of data, rapidly evolving technology and rising customer expectations mean delivering a consistent and holistic customer experience is paramount to the success of the industry as whole.

So how do you connect the dots and deliver an excellent customer experience?

The Exchange is an outstanding opportunity for you to learn from industry leaders and with just two days out of the office you’ll save months and potentially years of strategy heartache.

Join North America’s leading minds in customer and brand experience to discuss:

  • Effectively managing the migration to online and mobile banking
  • Extracting maximum value from social media to ensure a holistic customer experience
  • Gaining a comprehensive understanding of the regulatory environment
  • Implementing appropriate processes and channel strategies to counter changes in consumer behaviour
  • Moving from 'big data' to actionable insight to drive continuous business improvements
  • Embedding customer centricity through effective people engagement, motivation and training

If you are passionate about securing the future of your business through the customer experience you provide, if you have ideas to share, opinions on what needs to change and an ability to make things happen, then the Customer Experience Exchange for Financial Services is the event for you.

Further information about the speakers, agenda and attending as a delegate or a solution provider can be found at

For more information or to register:

Tel: +44 207 368 9484



Don't wait to register for the Customer Experience Exchange for Financial Services, US. You'll meet influential people and maximize your opportunities for success. Start now by accessing the information below.

All information in Events In America is deemed to be accurate at the time we add it, and we take steps to verify all details and update our records when new information is provided, but as people, events and circumstances change, we caution users to independently confirm all information. and Events In America LLC make no guarantee of accuracy and assume no liability for inaccurate information.

Conference/Event Dates: 10/15/2015 - 10/16/2015
Classification: B2B
Primary Industry: Banking-Money-Finance
Other Industries: Banking-Money-Finance, Business
Estimated Attendance: 80
Audience: Senior attendees will include:

Chief Customer Officer
Chief Marketing Officer
Global Head / VP / Director of:
Customer Experience
Customer Strategy
Consumer / Customer Insights
Customer Operations
Customer Loyalty
Venue: Hyatt Regency
Venue Phone: (201) 469-1234
Venue Type: Indoor - Hotel

Booth Size Booth Cost   Available Amenities
Call for information.   Electricity: n/a
  Water: n/a
  Generator: n/a
  Marketing Vehicles Allowed: Call
Other Booth Sizes Available: n/a

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Customer Experience Exchange for Financial Services, US

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