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Event Overview:

The CRM industry is a moving target - always evolving. And sometimes it changes dramatically. Customer strategies are being geared toward customer engagement - that is, the customer is consciously choosing to interact on an ongoing basis with a company. This is the heart of CRM and the outcome that anyone developing a CRM strategy for the 21st century should be looking for.

The combination of keynotes, Sunrise Discussions, presentations, and panels is designed to maximize not just what you need to be thinking about when it comes customer engagement, but also what the specific areas - such as analytics, social media, salesforce automation, marketing automation, and/or customer service - have to offer.  You'll also have access to some of the most influential people in the industry, to the vendors that you might be considering for your technology department, and to the practitioners who have the stories that are meaningful to you. 

Three Events for One Great Price!

CRM Evolution is co-located with the SpeechTEK and Customer Service Experience conferences. An All-Access Pass allows you to attend sessions at all three conferences! When you choose the All-Access Pass, you'll have the opportunity to discover how to design a better customer engagement strategy using customer service and speech technology. Go above and beyond with your customer engagement strategies!

Exhibitor Information:


The Customer Solutions Expo combines the SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better.

CRM Evolution 2014 is the perfect venue to share:

Low-cost/high-impact CRM efforts

Effective CRM analytics strategies

Innovative marketing campaigns

Successful sales strategies

Exceptional customer service initiatives

Smart customer engagement efforts

Positive customer experiences

Web 2.0 and mobile technologies and how they will change customer strategies

Impressive customer case studies

Co-located Events:  SpeechTEK; CRM Evolution; Customer Service Experience

There may be many networking opportunities at the CRM Evolution 2014. Find out more in the event details below.

All information in Events In America is deemed to be accurate at the time we add it, and we take steps to verify all details and update our records when new information is provided, but as people, events and circumstances change, we caution users to independently confirm all information. and Events In America LLC make no guarantee of accuracy and assume no liability for inaccurate information.

Conference/Event Dates: 08/18/2014 - 08/20/2014
Expo/Exhibit Dates: 08/18/2014 - 08/20/2014
Expo/Exhibit Hours: Mon, 5-7pm; Tues, 10am-5:30pm; Wed, 10am-1pm
Classification: B2B
Primary Industry: Other / Miscellaneous
Other Industries: Business, Other / Miscellaneous
Audience: CEO, CMO,CIO CTOs
Chief Customer Officer
VP/Director of Sales, Marketing, Customer Service, Call Centers
VP/Director of Ecommerce/Ebusiness
VP/Director of Business Analytics or Business Intelligence
VP/Director of Telemarketing/Telesales
VP/Director of IT
Director/Manager of Sales Support
Director/Manager of Customer Support
Venue: New York Marriott Marquis
Venue Phone: (212) 398-1900
Venue Type: Indoor - Hotel
Official Conference Hotel:New York Marriott Marquis
Conference Hotel URL:
Exhibit Floorplan PDF:Download Exhibit Floorplan PDF
Show Owner:Information Today, Inc.
Prospectus PDF:Download Exhibitor Prospectus PDF
Sponsorship: Yes

Booth Size Booth Cost   Available Amenities
8' x 10' $4,500   Electricity: Yes - Unknown Price
  Water: n/a
  Generator: n/a
  Marketing Vehicles Allowed: Call
Other Booth Sizes Available: n/a

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2014 Exhibitors:


East & Midwest accounts

Adrienne Snyder


Mountain & Pacific accounts

Dennis Sullivan


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CRM Evolution 2014

exhibitor lists