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EVENT DATE
Aug 2014
M T W T F S S
18192021222324
EXPO DATE
Aug 2014
M T W T F S S
18192021222324

Venue

New York Marriott Marquis 1535 Broadway
New York , NY 10036
Location map
Type: Indoor - Hotel

Partners

exhibitus success by design Remington Hotels NorthStar Express Freight

CRM Evolution 2014

New York Marriott Marquis
B2B
Some information may be missing. EIA was unable to reach the event manager.

Event Overview:

The CRM industry is a moving target - always evolving. And sometimes it changes dramatically. Customer strategies are being geared toward customer engagement - that is, the customer is consciously choosing to interact on an ongoing basis with a company. This is the heart of CRM and the outcome that anyone developing a CRM strategy for the 21st century should be looking for.

The combination of keynotes, Sunrise Discussions, presentations, and panels is designed to maximize not just what you need to be thinking about when it comes customer engagement, but also what the specific areas - such as analytics, social media, salesforce automation, marketing automation, and/or customer service - have to offer.  You'll also have access to some of the most influential people in the industry, to the vendors that you might be considering for your technology department, and to the practitioners who have the stories that are meaningful to you. 

Three Events for One Great Price!

CRM Evolution is co-located with the SpeechTEK and Customer Service Experience conferences. An All-Access Pass allows you to attend sessions at all three conferences! When you choose the All-Access Pass, you'll have the opportunity to discover how to design a better customer engagement strategy using customer service and speech technology. Go above and beyond with your customer engagement strategies!

Exhibitor Information:

Showcase

The Customer Solutions Expo combines the SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better.

CRM Evolution 2014 is the perfect venue to share:

Low-cost/high-impact CRM efforts

Effective CRM analytics strategies

Innovative marketing campaigns

Successful sales strategies

Exceptional customer service initiatives

Smart customer engagement efforts

Positive customer experiences

Web 2.0 and mobile technologies and how they will change customer strategies

Impressive customer case studies

Co-located Events:  SpeechTEK; CRM Evolution; Customer Service Experience

There may be many networking opportunities at the CRM Evolution 2014. Find out more in the event details below.

EVENT CONTACTS


Bob Fernekees
Publisher, CRM magazine

(212) 251-0608 x106

See the Event Exhibitors section for contacts.

See the Event Exhibitors section for contacts.

EVENT DETAILS

Primary Industry:
Other / Miscellaneous
Other Industries:
Business, Other / Miscellaneous
Audience:
CEO, CMO,CIO CTOs
Chief Customer Officer
VP/Director of Sales, Marketing, Customer Service, Call Centers
VP/Director of Ecommerce/Ebusiness
VP/Director of Business Analytics or Business Intelligence
VP/Director of Telemarketing/Telesales
VP/Director of IT
Director/Manager of Sales Support
Director/Manager of Customer Support
Notes:
Attendee Statistics:
Show Owner:
Information Today, Inc.
Sponsorship: Yes

Exhibitor Information +

Booth Details:

Booth Size
Booth Cost
8' x 10'
$4,500
Amenities
Electricity:
Yes
Water:
n/a
Generator:
n/a
Marketing Vehicles Allowed:
Call
Services
n/a

floor plan

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