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May 2016


Cleveland Convention Center 44114, 300 Lakeside Ave E Cleveland , Ohio 44114
Tel: (216) 928-1600
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Cleveland Clinic's 7th Annual Patient Experience: Empathy + Innovation Summit

2,200 0


Event Overview:

The Patient Experience Summit brings together patient experience leaders, healthcare CEOs, innovators, nursing leaders, policy makers, major stakeholders and industry experts who are committed to not just the patient or caregiver experience, but also the human experience. Our goal for 2016 is to provide both strategic insight and tactical advice on how organizations can frame patient experience to drive improvement and differentiation in their organizations.

The theme of this year’s four-day, inter-professional conference is Caring Transformed: Anytime. Anywhere And features expert speakers, panel discussions and workshops representing multiple healthcare professions and disciplines engaged in exploring innovative ways to create and sustain a human-centric environment. We’ll be talking about how patient experience is evolving from satisfaction surveys into a thread throughout quality, safety, access, and value. The future will be as much about how we design care experiences, as it is about what we design.

Attendees will hear how organizations around the world strive to deliver the best clinical, physical and emotional experience to patients and families. As drivers of this critical work, we also promise to deliver an experience for attendees that exemplifies empathy and innovation at its best.

In 2015, the Summit attracted more than 2,100 registered attendees from 45 states and 37 countries - the largest crowd in Summit history.

Exhibit / Sponsor Information:

The Patient Experience Summit connects front-line caregivers, industry decision-makers and c-suite level stakeholders. Sponsorship packages give your company exposure and a hands-on connection to this audience. Packages offer a wide range of benefits and opportunities. See what we have to offer and let us work with you to identify a package that best fits your needs.


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