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EVENT DATE
Jan 2017
M T W T F S S
3031
Feb 2017
M T W T F S S
EXPO DATE
Jan 2017
M T W T F S S
3031
Feb 2017
M T W T F S S

Venue

InterContinental Miami 100 Chopin Plaza
Miami , FL 33131
Location map
Type: Indoor - Hotel

Partners

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Chief Customer Officer USA 2017

InterContinental Miami
B2B 110

The inaugural Chief Customer Officer USA  will launch in Miami from January 31st to February 1st 2017 and is a Conference for Senior Customer Experience Professionals to Mature and develop the Chief Customer Officer road-map within an organization.

CCOs and senior customer experience professionals will discover the most critical challenges and opportunities regarding the implementation of an enterprise-wide customer-centric approach:

  • Validate and empower your strategic  road-map with customer experience case studies  from Mastercard, Amtrak, Travelers, Verizon Fios, Philips Healthcare and Eversource Energy
  • Network with over 100 CCOs and senior customer experience of professionals over the course of a discussion-focused agenda and establish lasting relationships which go beyond the scope of the conference
  • Personalize your event experience by choosing from a range of concurrent discussion groups and an additional half-day Masterclass from Jeanne Bliss on the advancing the Chief Customer Officer Role by  exploring the strategies involved to demonstrate the value in customer experience investment
  • Measure the value of mature customer experience initiatives and demonstrate ROI on customer experience investment to secure a permanent seat at the executive table.
  • Discuss the next frontier for customer service excellence Reviewing the latest trends in the technological landscape and assessing the impact of IoT, digital and mobile in disrupting customer interaction with your brand

Confirmed speakers:

  • Jeanne Bliss, Founder and CEO, Customer Bliss
  • Darryl Michael Speach, Chief Customer Officer, Greystone & Co.
  • Gregory Knight, SVP, Chief Customer Officer, CenterPoint Energy
  • Karen Pascoe, SVP, Group Head, User Experience, Mastercard
  • Henry Edinger, Chief Customer Officer, Travelers
  • Marijke Maartense,  Director Global Customer Experience, Philips Healthcare
  • Stephanie Cochinos, AVP, Global Marketing Strategy, MetLife

View the latest agenda http://www.chiefcustomerofficerusa.com/agenda

Delegate registration http://www.chiefcustomerofficerusa.com/register

For more information, contact Laurence Allen, Marketing Manager

Email: Laurence.allen@coriniumintelligence.com

Don't wait to register for the Chief Customer Officer USA 2017. You'll meet influential people and maximize your opportunities for success. Start now by accessing the information below.

EVENT CONTACTS


Laurence Allen
Corinium Global Intelligence

(813) 405-9583

EVENT DETAILS

Primary Industry:
Management/Leadership
Other Industries:
Business, Management/Leadership, Marketing
Audience:
Chief Customer Officers, Heads, Directors, Vice Presidents, Presidents of Customer Experience, Customer Management, Loyalty, Customer Service, Marketing
Notes:
Attendee Statistics:
Estimated Attendance: 100-120
Show Owner:
Sponsorship: Yes

Exhibitor Information +

Booth Details:

Booth Size
Booth Cost
Exhibitor / Sponsorship
Prices range from $6,000 - $29,000 depending on the package.
Amenities
Electricity:
Yes
Water:
n/a
Generator:
n/a
Marketing Vehicles Allowed:
Call
Services
n/a

floor plan

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2018: 575 Trade Shows
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