Menu
×
×

Sign Up

Your Profile will be reviewed by Admin
EVENT DATE
Jan 2017
MoTuWeThFrSaSu
      1
2345678
9101112131415
16171819202122
23242526272829
3031     
Feb 2017
MoTuWeThFrSaSu
  12345
6789101112
13141516171819
20212223242526
2728     
EXPO DATE
Jan 2017
MoTuWeThFrSaSu
      1
2345678
9101112131415
16171819202122
23242526272829
3031     
Feb 2017
MoTuWeThFrSaSu
  12345
6789101112
13141516171819
20212223242526
2728     

Venue

InterContinental Miami 100 Chopin Plaza Miami , Florida 33131
Tel: (305) 577-1000
Website
Google Map

Chief Customer Officer USA 2017

Overview

The inaugural Chief Customer Officer USA  will launch in Miami from January 31st to February 1st 2017 and is a Conference for Senior Customer Experience Professionals to Mature and develop the Chief Customer Officer road-map within an organization.

CCOs and senior customer experience professionals will discover the most critical challenges and opportunities regarding the implementation of an enterprise-wide customer-centric approach:

  • Validate and empower your strategic  road-map with customer experience case studies  from Mastercard, Amtrak, Travelers, Verizon Fios, Philips Healthcare and Eversource Energy
  • Network with over 100 CCOs and senior customer experience of professionals over the course of a discussion-focused agenda and establish lasting relationships which go beyond the scope of the conference
  • Personalize your event experience by choosing from a range of concurrent discussion groups and an additional half-day Masterclass from Jeanne Bliss on the advancing the Chief Customer Officer Role by  exploring the strategies involved to demonstrate the value in customer experience investment
  • Measure the value of mature customer experience initiatives and demonstrate ROI on customer experience investment to secure a permanent seat at the executive table.
  • Discuss the next frontier for customer service excellence Reviewing the latest trends in the technological landscape and assessing the impact of IoT, digital and mobile in disrupting customer interaction with your brand

Confirmed speakers:

  • Jeanne Bliss, Founder and CEO, Customer Bliss
  • Darryl Michael Speach, Chief Customer Officer, Greystone & Co.
  • Gregory Knight, SVP, Chief Customer Officer, CenterPoint Energy
  • Karen Pascoe, SVP, Group Head, User Experience, Mastercard
  • Henry Edinger, Chief Customer Officer, Travelers
  • Marijke Maartense,  Director Global Customer Experience, Philips Healthcare
  • Stephanie Cochinos, AVP, Global Marketing Strategy, MetLife

View the latest agenda http://www.chiefcustomerofficerusa.com/agenda

Delegate registration http://www.chiefcustomerofficerusa.com/register

For more information, contact Laurence Allen, Marketing Manager

Email: Laurence.allen@coriniumintelligence.com

Notes:
Estimated Attendance: 100-120
Sponsorship Details:
Exhibitor / Sponsorship costs range from $6,000 - $29,000 depending on the package.

RELATED EVENTS +

MORE events +

Display Makers +

Promo Makers +

Other Services Providers