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Driving Results through Employee Engagement & Achieving Superior Long-Term Business Performance

Welcome to this innovative one day call center leadership event featuring five of the world’s most respected brands.

Don’t miss this strategic educational day where a diverse leadership team provides insight on how they handle today’s call center challenges including: multi-channel challenges, measurement and metrics, employee engagement, hiring, training, coaching, driving business value and much more. You’ll hear real-world stories of how leading companies are positioning their contact centers as the driver of business imperatives. Hear the back stories and the true tips of the trade that simply can’t be found in any newsletter, article or whitepaper.

This immersive experience presents a truly unique opportunity for customer care professionals by giving them access to award-winning customer-focused leaders as five of the most respected companies in the nation.  It’s rare for the industry to get up close and personal and learn from other organizations leading customer care excellence. Chart your growth today when you hear first-hand how they structure and organize their customer care operations for maximum financial results!

Register today! Call 1-800-882-8684, Email

If you would like to nominate a call center for this series OR participate as a presenter at a future call center event, please e-mail

There may be many networking opportunities at the Call Center Excellence Strategies. Find out more in the event details below.

All information in Events In America is deemed to be accurate at the time we add it, and we take steps to verify all details and update our records when new information is provided, but as people, events and circumstances change, we caution users to independently confirm all information. and Events In America LLC make no guarantee of accuracy and assume no liability for inaccurate information.

Conference/Event Dates: 07/12/2013 - 07/12/2013
Classification: B2B
Primary Industry: General Business
Other Industries: Business, General Business
Audience: All call center professionals
Venue: Corporate Offices of Manheim/Cox Enterprises
Venue Type: Indoor - Other

Booth Size Booth Cost   Available Amenities
  Electricity: n/a
  Water: n/a
  Generator: n/a
  Marketing Vehicles Allowed: n/a
Other Booth Sizes Available: n/a

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Call Center Excellence Strategies

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