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Aug 2014
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Venue

Hyatt Regency Crystal City at Reagan National Airport 2799 Jefferson Davis Highway Arlington , Virginia 22202
Tel: (703) 418-1234
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AHVRP 2014 Conference - Association for Healthcare Volunteer Resource Professionals

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Overview

Overview:

Honoring the Spirit of Service

Quantifying the Quality of the Care We Provide

With all the changes affecting healthcare, it is becoming more important to measure and report program outcomes. One way to accomplish this is by using metrics and measurable outcomes in your annual reports. Come to Arlington to learn best practices and tools for quantifying and reporting volunteer impact on patient satisfaction, HCAHPS and quality improvement initiatives.

About AHVRP:

The Association for Healthcare Volunteer Resource Professionals (AHVRP), a professional membership group of the American Hospital Association is the premier professional membership society for healthcare volunteer services, retail operations and related support services disciplines.

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