Honoring the Spirit of Service
Quantifying the Quality of the Care We Provide
With all the changes affecting healthcare, it is becoming more important to measure and report program outcomes. One way to accomplish this is by using metrics and measurable outcomes in your annual reports. Come to Arlington to learn best practices and tools for quantifying and reporting volunteer impact on patient satisfaction, HCAHPS and quality improvement initiatives.
The Association for Healthcare Volunteer Resource Professionals (AHVRP), a professional membership group of the American Hospital Association is the premier professional membership society for healthcare volunteer services, retail operations and related support services disciplines.