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• Understanding the legal aspects of SLAs
• Creating a practical governance structure
• Producing a clearly defined agreement
• Overcoming the complexities of drafting and negotiating
• Choosing when and how to outsource the SLA
• Evaluating and measuring SLA performance
• Avoiding pitfalls and minimizing risks


• Blake, Cassels & Graydon LLP
• Borden Ladner Gervais LLP
• Cisco Systems
• Citibank Canada
• Dentons Canada LLP
• Gowling Lafleur Henderson LLP
• Limpert & Associates
• Mann Symons LLP
• Norton Rose Fulbright Canada LLP
• Stikeman Ellilott LLP
• Xerox Canada Ltd.

If the 6th Service Level Agreements is important to your business, act now and make the appropriate connections. See the contact information below.

All information in Events In America is deemed to be accurate at the time we add it, and we take steps to verify all details and update our records when new information is provided, but as people, events and circumstances change, we caution users to independently confirm all information. and Events In America LLC make no guarantee of accuracy and assume no liability for inaccurate information.

Conference/Event Dates: 05/06/2014 - 05/07/2014
Conference/Event Hours: 9 AM to 5 PM
Classification: B2B
Primary Industry: General Business
Other Industries: Business, General Business
Estimated Attendance: 25
Previous Attendance: 25
Audience: who should attend
Corporate Counsel, Vice Presidents, Directors and C-Level Officers in Legal or
Customer Service Departments, Purchasers in charge of services, and anyone
involved in the negotiation of service level agreements
Venue: Novotel Toronto Centre Hotel
Venue Phone: (416) 367-8900
Venue Type: Indoor - Hotel
Show Owner:Federated Press
Show Manager:Danielle Delannoy
Exhibitor Prospectus:Click Here

Booth Size Booth Cost   Available Amenities
Call for information.   Electricity: n/a
  Water: n/a
  Generator: n/a
  Marketing Vehicles Allowed: Call
Other Booth Sizes Available: n/a

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6th Service Level Agreements

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