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EVENT DATE
May 2014
M T W T F S S
05060708091011
EXPO DATE
May 2014
M T W T F S S
05060708091011

Venue

Novotel Toronto Centre Hotel 45 The Esplanade
Toronto , ON M5E 1W2
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Type: Indoor - Hotel

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6th Service Level Agreements

Novotel Toronto Centre Hotel
B2B 25

EVENT DESCRIPTION

Highlights:

• Understanding the legal aspects of SLAs
• Creating a practical governance structure
• Producing a clearly defined agreement
• Overcoming the complexities of drafting and negotiating
• Choosing when and how to outsource the SLA
• Evaluating and measuring SLA performance
• Avoiding pitfalls and minimizing risks

Participants:

• Blake, Cassels & Graydon LLP
• Borden Ladner Gervais LLP
• Cisco Systems
• Citibank Canada
• Dentons Canada LLP
• Gowling Lafleur Henderson LLP
• Limpert & Associates
• Mann Symons LLP
• Norton Rose Fulbright Canada LLP
• Stikeman Ellilott LLP
• Xerox Canada Ltd.

If the 6th Service Level Agreements is important to your business, act now and make the appropriate connections. See the contact information below.

EVENT CONTACTS

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EVENT DETAILS

Primary Industry:
General Business
Other Industries:
Business, General Business
Audience:
who should attend
Corporate Counsel, Vice Presidents, Directors and C-Level Officers in Legal or
Customer Service Departments, Purchasers in charge of services, and anyone
involved in the negotiation of service level agreements
Notes:
Show Owner:
Federated Press
Sponsorship:

Exhibitor Information +

Booth Details:

Booth Size
Booth Cost
Call for information.
Amenities
Electricity:
n/a
Water:
n/a
Generator:
n/a
Marketing Vehicles Allowed:
Call
Services
n/a
Show Owner
Federated Press
Show Manager
Danielle Delannoy
Exhibitor Prospectus

floor plan

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