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EVENT DATE
May 2014
M T W T F S S
05060708091011
EXPO DATE
May 2014
M T W T F S S
05060708091011

Venue

San Diego Convention Center 111 West Harbor Drive
San Diego , CA 92101
Location map
Type: Indoor - Convention Center

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2014 ICMI Contact Center Expo & Conference (formerly ACCE) - International Customer Management Institute

San Diego Convention Center
B2B 1,000 85-100

EVENT DESCRIPTION

Some information may be missing. EIA was unable to reach the event manager.

EVENT OVERVIEW:

Produced by ICMI, Contact Center Expo & Conference is the premier global gathering for the contact center industry. It's the essential forum for educational growth, networking, and sharing of proven best practices.
Contact center professionals come to Contact Center Expo & Conference to:

improve their centers’ performance
better manage people and resources
improve operations
properly select and implement technology
and much more!

Through keynote presentations, networking sessions, site tours, case studies and more, attendees will return to their organizations with practical tips, tools and inspiration for success. Whether you’re new to the industry and looking for educational opportunities or a veteran looking to sharpen your skills with new approaches and techniques, Contact Center Expo & Conference is an event you won’t want to miss.

About ICMI

The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals – from frontline agents to executives – who wish to improve customer experiences and increase efficiencies at every level of the contact center. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, certification, consulting, and informational resources. ICMI’s experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service.

Don't wait to register for the 2014 ICMI Contact Center Expo & Conference (formerly ACCE) - International Customer Management Institute. You'll meet influential people and maximize your opportunities for success. Start now by accessing the information below.

EVENT CONTACTS

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EVENT DETAILS

Primary Industry:
Telecommunications
Other Industries:
Business, Other / Miscellaneous, Technology, Telecommunications
Audience:
Contact Center Professionals:
Senior Level VPs and Directors who are accountable for strategic planning and alignment.
New and Experienced Managers responsible for operational and tactical plans.
Team Leaders and Supervisors in charge of day-to-day operations, coaching and monitoring.
Customer Support Professionals who need to acquire new skills for their everyday jobs.
Analysts who require a fundamental understanding of industry principles.
CIOs who desire financial improvements from enhanced call center operations.
CTOs who require integration of call center strategy with other internal departments.
Notes:
Show Owner:
ICMI
Sponsorship: Yes

Exhibitor Information +

Booth Details:

Booth Size
Booth Cost
Exhibiting & Sponsorship Opportunities Available
Please Contact John Tatusko for Additional Information
Amenities
Electricity:
Yes - Unknown Price
Water:
n/a
Generator:
n/a
Marketing Vehicles Allowed:
Yes
Services
Yes
Show Owner
ICMI
Show Manager
ICMI

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