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The fastest growing call center event in the world will provide you with the tools and insight needed to execute innovation in a multi-channel environment. Find out how to create a customer-focused culture that inspires excellence and drives business results.

Off the heels of our most successful Call Center Week yet we are delighted to announce the new dates for our 2012 show, scheduled for June 10th - 14th in Las Vegas. As contact centers continue to evolve and add channels of communication – live chat, social media, etc - the approach to workload distribution, staffing, metrics and analytics of a solely phone and email call center have become antiquated. Join us in June 2012 for a series of brand new innovative case studies, integrated training, innovative discussions, leading speakers and exciting site-tours.

If the 14th Annual Call Center Week is important to your business, act now and make the appropriate connections. See the contact information below.

All information in Events In America is deemed to be accurate at the time we add it, and we take steps to verify all details and update our records when new information is provided, but as people, events and circumstances change, we caution users to independently confirm all information. and Events In America LLC make no guarantee of accuracy and assume no liability for inaccurate information.

Conference/Event Dates: 06/10/2013 - 06/14/2013
Classification: B2B
Primary Industry: Telecommunications
Other Industries: Technology, Telecommunications
Estimated Attendance: 1,000
Audience: Call Center Manager, Directors, VPs
Customer Experience Managers, and anyone involved in a call center from IT support to legal advice.
Venue: Caesars Palace
Venue Phone: (866) 227-5938
Venue Type: Indoor - Hotel
Official Conference Hotel:Caesars Palace
Conference Hotel URL:
Show Owner:IQPC
Sponsorship: Yes

Booth Size Booth Cost   Available Amenities
Call for information.   Electricity: n/a
  Water: n/a
  Generator: n/a
  Marketing Vehicles Allowed: Call
Other Booth Sizes Available: n/a

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14th Annual Call Center Week

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