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EVENT DATE
Mar 2015
M T W T F S S
23242526272829
EXPO DATE
Mar 2015
M T W T F S S
23242526272829

Venue

Conrad New York 102 North End Avenue
New York , NY 10282
Location map
Type: Indoor - Hotel

Partners

exhibitus success by design Remington Hotels NorthStar Express Freight

11th Annual Customer Experience Conference

Conrad New York
B2B 200

Event Overview:

The Conference Board CEO Challenge 2015 finds that “Changes in Customer Behavior” is the number one hot button issue for CEOs in the United States, Europe, China, India and Latin America.  The Conference Board's 11th annual Customer Experience Conference has been formulated to help you design and deliver a customer experience that will stay ahead of these changing customer behaviors.

This year’s agenda will unveil a dynamic new format designed to mirror the course of journey mapping for attendees.  Travelling sequentially through a customer experience blueprint will bring to life the changes in process, culture and attitude necessary for true transformation.  Conference sessions will provide strategies and tactics for using analytics, digital technologies and organizational culture to deliver journeys that exceed expectations of customers in an omni-channel world.

What makes this Customer Experience Conference Unique?

  • 8+ keynote speeches by CEOs from Sprint, SAP, Reverie and more!
  • Insights from 20+ customer experience practitioners who have successfully transformed their companies and achieved excellence in customer experience
  • Peer-to-Peer engagement with 200+  senior executives responsible for building and institutionalizing customer experience models
  • Speaker takeaways and tactics, offering actionable ideas you can use immediately
  • Customized advice and insight through Q&A, workshops and networking  

There may be many networking opportunities at the 11th Annual Customer Experience Conference. Find out more in the event details below.

EVENT CONTACTS


Michael Felden
The Conference Board, Inc.
845 Third Avenue
New York, NY 10022-6600
(212) 759-0900

EVENT DETAILS

Primary Industry:
Other / Miscellaneous
Other Industries:
Business, Other / Miscellaneous
Audience:
Customer Experience Professionals
Notes:
Attendee Statistics:
25 March, 2015 - Pre-Conference Seminar: Loyalty Factors that Help You Reach Your Customers' Hearts
Show Owner:
Sponsorship: Yes

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